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The second-hand marketplace Members Share Displeasure About Size Modifications

Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.

This online marketplace has updated its measurement guidelines for female and kids' apparel but did not contact all shoppers about the modification.

Online Platforms Response

Numerous buyers and vendors have taken to social media claiming that product pages now present an altered size classification than originally posted because of the remapping.

The platform stated the updated approach better aligns with similar services.

It has advised users to examine their items and update the measurements by hand where appropriate, which has left users frustrated.

Measurement Approach Changes

Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.

The new system has an alphabetical indicator and numerical range like S/UK 8-10.

With some products, the measurements have been reclassified - for example a size L was previously a 12 but now shows as UK 16-18.

Member Accounts

A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

A different member, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as size 20–22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.

Necessary Adjustments

A different user, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".

"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.

Service Background

The platform boasts over 100 million users, including 18 million in the UK.

It has become a favored option versus similar marketplaces including eBay and Depop.

This is not the initial instance when a surprising modification on the platform has faced criticism: earlier, the service retracted a modification regarding delivery choices following member complaints.

SL
Written by

Shannon Lowe

A UK-based business strategist with over 15 years in technology consulting, specializing in digital transformation and enterprise solutions.

Ion Enterprise

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